Perfume.com Customer Support Center
Perfume.com Customer Satisfaction Guarantee
Trusted since 1995, Perfume.com has millions of happy customers worldwide. We guarantee that all products are 100% original brand names. We never sell any knockoffs or imitations. We keep your information absolutely secure and never share your information with anyone. If you are not happy with your order, simply send it back to us for a refund.
Shipping Information
Standard Ground (USA)
FREE for orders over $35.00, otherwise shipping is $5.95
Arrives in 2 - 5 business days
Ships via UPS, FedEx, or Postal Service
Orders to PO Box, HI, PR, AK, APO, FPO are shipped via USPS
2nd Day Express (USA)
Ships via 2nd Day Express for $ 9.95
Arrives in 2 - 3 business days
(not available for P.O. Boxes)
Next Day Air
Ships via Next Day Air for $ 13.95 + 5.00 per item
Arrives in 1 - 2 business days
(not available for P.O. Boxes)
Canada
Ships via Postal Service for $9.95
Arrives in 3 - 10 business days
Duty Free Shipping to Canada! Canada orders arrive by local post directly to your door duty and tax free for orders under $800. If your total is more please split into multiple orders.
Worldwide Standard Shipping (We ship worldwide, select your country at checkout)
Ships via DHL or USPS Express for $14.95 + $0.99 per item
Arrives in 4 - 12 business days and most have tracking.
Please note, most orders arrive duty free, however you may be subject to import duties and taxes once a shipment reaches your country. We are not responsible and have no control over these fees.
International orders must be shipped to the cardholders address.
Worldwide Premium Shipping (We ship worldwide, select your country at checkout)
Ships via FedEx, UPS, TNT, or DHL. Costs for this luxury shipping option are calculated at checkout.
Arrives in 3 - 7 business days with a tracking number.
Please note, you may be subject to import duties and taxes once a shipment reaches your country. We are not responsible and have no control over these fees. International orders must be shipped to the cardholders address.
