Customer Center

When We Charge Your Credit Card Back

When you place your order, we will attempt to obtain an authorization for the total order amount. An authorization will check to see if the credit card is valid and may reserve the funds. This is not the same as charging your card.

We utilize address verification service to verify your credit card billing information. If our banking system requires more information, we will send you an email message to you or contact you by phone.

Your card is charged when your order has been approved and sent to the warehouse.

The Perfume.com charge will be listed on your credit card bill as:

PERFUMECOM 18006459152, and the total amount charged.

If you have any questions about billing or charges to your account, please contact Perfume.com Customer Service immediately at 1-800-645-9251.


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Call us toll free at 1-800-645-9251 or chat live with one of our representatives. (Monday thru Friday 9:00am to 7:00pm EST)
Perfume.com is here to answer your questions.