Customer Center

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For your convenience, Perfume.com will send you an email with the tracking number and carrier information as soon as your order is processed and shipped. Please allow approximately 24-48 hours for your tracking number to updated.

You can locate the tracking number for your order online HERE

You will be taken to the Track Your Order page, where you will be prompted to enter your e-mail address and order confirmation number.

Type your e-mail address and order confirmation number then click TRACK.

A detailed order information page will be displayed where you can view your order’s current status. If the tracking number is available it will be located under Contents. Click TRACK beside this number to view detailed tracking information on the carrier’s website. You can review the tracking progress/history.

You can also contact our Customer Service via e-mail: sales@perfume.com or 1-800-645-9251 for tracking information about your order.

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